1. Introduction
SARVOKASH TECHNOLOGIES INDIA PRIVATE LIMITED ("Company," "we," "us," or "our") is committed to protecting the privacy of our users. This Privacy Policy outlines our practices concerning the collection, use, and sharing of your information through our SaaS platform and website, accessible at https://www.algosaas.in (the "Service").
By accessing or using our Service, you agree to the terms of this Privacy Policy and consent to the collection and processing of your personal data as described herein.
2. Contact Details
If you have any questions about this Privacy Policy or our data practices, please contact us:
● Company Name: SARVOKASH TECHNOLOGIES INDIA PRIVATE LIMITED
● Company Address: SY.NO#517/B Kodaga Plot Jayanagar Mudhol-587313, Bagalkot District Karnataka State (India)
● Contact Person: CMD SHARANKUMAR HUGAR
● Email Id: [email protected]
● Contact Number: +09986966060
● Website: https://www.algosaas.in
3. Information We Collect
We collect different types of information from and about you to provide, improve, and protect our Service.
A. Personal Information (Information you voluntarily provide)
This information is collected when you register, subscribe, purchase, contact us, or use certain features of the Service:
● Contact Data: Name, email address, phone number, and postal address.
● Account Data: Username, password, and company name (for business accounts).
● Payment Data: Billing address, and details required by our third-party payment processors (we do not store full credit card numbers).
● Communication Data: Information you provide when you communicate with us via email, support tickets, or web forms.
B. Usage and Technical Data (Information collected automatically)
When you access and use the Service, we may automatically collect:
● Log Data: IP address, browser type and version, operating system, pages visited, time spent on pages, and referring website addresses.
● Device Data: Information about the device you use, such as the device ID, model, and screen size.
● Usage Data: Details of your activity within the Service, such as features used, and frequency of use.
C. Client Data (Information provided by our users for processing)
As a SaaS provider, our users (clients) may upload or input data into the Service which may contain personal information of third parties (e.g., their customers, employees, or contacts).
● SARVOKASH TECHNOLOGIES INDIA PRIVATE LIMITED treats all Client Data as strictly confidential and processes it solely on the instructions of our clients in accordance with our Terms of Service and any separate Data Processing Agreement.
4. How We Use Your Information
We use the information we collect for the following purposes:
● To Provide the Service: To operate, maintain, and provide all features of the Service and fulfill your requested transactions.
● Account Management: To manage your account, verify your identity, and provide customer support.
● Improvement: To monitor and analyze usage, trends, and activities to improve and enhance the Service's functionality and user experience.
● Communication: To send you technical notices, security alerts, and support and administrative messages.
● Marketing (with consent): To send you promotional communications about new features, products, services, and events (you can opt-out at any time).
● Security and Compliance: To detect, prevent, and address technical issues, fraud, or abuse, and to comply with legal obligations.
5. Sharing of Your Information
We do not sell your personal information. We may share your information in the following circumstances:
● Service Providers: We engage trusted third-party companies and individuals (e.g., hosting providers, payment processors, analytics tools) to help us operate and maintain our Service. They are restricted from using your personal data for any purpose other than to provide services on our behalf.
● Client Data: Client Data is only shared according to the client's instructions and the terms of our agreement with that client.
● Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
● Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations, protect and defend the rights or property of SARVOKASH TECHNOLOGIES INDIA PRIVATE LIMITED, or protect the personal safety of users or the public.
● With Your Consent: We may share your information for any other purpose disclosed to you at the time we collect the information or with your consent.
6. Data Security
We implement appropriate technical and organizational measures to protect the personal information we collect and process. These measures are designed to provide a level of security appropriate to the risk of processing your personal information. However, no security system is impenetrable, and we cannot guarantee the absolute security of our systems.
7. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or legal requirements).
8. Your Rights
You have certain rights regarding the personal information we hold about you. Depending on your jurisdiction, these rights may include the right to:
● Access: Request a copy of the personal data we hold about you.
● Correction/Rectification: Request that we correct any inaccurate or incomplete personal data.
● Deletion: Request the deletion of your personal data, subject to certain exceptions required by law.
● Opt-out of Marketing: Unsubscribe from our marketing communications at any time.
To exercise any of these rights, please contact us using the details provided in Section 2.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Effective Date" at the top of this policy. We encourage you to review this policy periodically for any changes.